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Modernpro ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website modernpro.world or purchase floral arrangements and related services from our Orlando studio. By using our services, you consent to the data practices described in this policy.
When you place an order for floral arrangements, we collect information necessary to fulfill and deliver your purchase, including:
• Your name, email address, and phone number
• Billing address and payment information
• Delivery address and recipient details
• Special delivery instructions or timing requirements
• Occasion type and personalized message content
• Flower preferences, allergies, or special requests
• Order history and purchase patterns for subscription services
For wedding and event floral services, we may collect additional information including:
• Event date, time, and venue location
• Wedding party size and composition
• Design preferences, color schemes, and inspirational images
• Budget constraints and service package selections
• Coordination details with other vendors or event planners
• Setup and breakdown scheduling requirements
We automatically collect certain information when you visit our website, including:
• IP address and browser type
• Pages viewed and time spent on our site
• Referring website or search terms
• Device information and operating system
• Click patterns and navigation paths
We use the collected information specifically for the following floristry service purposes:
We use your information to process payments, create custom floral arrangements according to your specifications, coordinate delivery logistics throughout Orlando, and communicate order status updates. This includes sourcing appropriate flowers, designing arrangements that match your preferences, and ensuring timely delivery to your specified location.
We use your contact information to send order confirmations, delivery notifications, care instructions for your floral arrangements, and responses to customer service inquiries. For subscription services, we communicate upcoming delivery schedules and seasonal flower availability.
We analyze purchase patterns and preferences to improve our floral designs, expand our seasonal offerings, optimize delivery routes in Orlando, and develop new arrangement styles that align with customer preferences. This helps us maintain fresh, relevant product selections.
With your explicit consent, we may send promotional information about seasonal flower collections, special occasion arrangements, upcoming sales, and exclusive subscription service offers. You can opt out of marketing communications at any time while continuing to receive essential order-related messages.
We share your information only in the following limited circumstances related to our floristry operations:
We share delivery addresses and recipient contact information with our trusted delivery personnel to ensure successful delivery of your floral arrangements. Delivery providers receive only the information necessary to complete the delivery service.
Payment information is processed through secure third-party payment gateways. We do not store complete credit card numbers on our servers. Payment processors are bound by strict data protection standards.
We may share specific flower requirements with our network of local Florida growers and suppliers to source the freshest blooms for your orders. Suppliers receive only product specifications, not customer personal information.
For wedding and event services, we may communicate with venue coordinators regarding delivery logistics, setup requirements, and timing specifications to ensure seamless floral installation. We share only information necessary for service execution.
We may disclose your information when required by law, to enforce our Terms of Use, protect our rights and property, or respond to valid legal processes.
We implement industry-standard security measures to protect your personal information related to floral purchases and services. This includes:
• Secure SSL encryption for all data transmission
• Restricted access to customer information within our Orlando studio
• Regular security audits of our systems
• Secure disposal of physical documents containing personal information
• Employee training on privacy and data protection practices
Despite these measures, no internet transmission is completely secure. We cannot guarantee absolute security but maintain vigilant protection of your information.
We retain your information for different periods depending on its purpose:
• Order information: Maintained for 3 years for business records and customer service
• Payment transaction records: Retained for 7 years for accounting and tax purposes
• Subscription service preferences: Kept for the duration of your active subscription plus 1 year
• Wedding and event service records: Maintained for 5 years for reference and portfolio purposes
• Marketing preferences: Retained until you opt out or request deletion
After retention periods expire, we securely delete or anonymize your information unless longer retention is required by law.
You have the following rights regarding your personal information related to your floristry purchases:
• Access: Request a copy of the personal information we hold about your floral orders
• Correction: Update or correct inaccurate information in your customer profile
• Deletion: Request deletion of your account and associated purchase history (subject to legal retention requirements)
• Opt-Out: Unsubscribe from marketing communications about new floral collections
• Portability: Receive your order history and preferences in a structured format
• Restriction: Limit how we use certain information about your flower preferences
To exercise these rights, contact us at info@modernpro.world or call +1 (407) 555-9024.
Our floristry services and website are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately for prompt removal.
California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request information about categories of personal information we collect for floristry services, sources of information, business purposes, and third parties with whom we share data. Contact us to exercise CCPA rights.
We may update this Privacy Policy periodically to reflect changes in our floristry services, data practices, or legal requirements. Significant changes will be communicated via email to customers with active accounts or subscriptions. Continued use of our services after policy changes constitutes acceptance of the updated terms.
If you have questions or concerns about how we handle your personal information related to floral purchases and services, please contact us:
Modernpro
Privacy Inquiries
605 Riverside Parkway
Orlando, FL 32801
Phone: +1 (407) 555-9024
Email: info@modernpro.world
We are committed to addressing your privacy concerns promptly and transparently. You can expect a response to privacy inquiries within 5 business days.